Terms of Service

Onsite Service
There is a 1-hour minimum charge for all on-site services.  Billing after the first hour is in 15-minute increments. 

Payment for Services
Payment is due at the time of service.  Mobile MacWiz accepts checks, Visa, MasterCard and American Express.  Billing Agreements are available to businesses that provide a credit card to guarantee payment.  Payments not received by the due date will automatically be billed to the credit card on file. 

24 Hour Cancellation Policy
If you are unable to keep the appointment you have reserved, please call with more than 24 hours notice to avoid being charged. Appointments canceled with less than 24 hours notice will be charged for one hour of service.

Phone / Remote Support
There is a 15-minute minimum for phone/remote support.  After the first 15-minutes, billing is in 6-minute increments.  Payment by credit card is required at the time of phone/remote service.  

Late Fees and Collections
A $30 late fee applies to all unpaid balances after 30 days from the date of service and every 30 days thereafter. Accounts not in good standing may be closed and will be subject to additional unspecified fees without notice.  If legal remedies are required to collect an unpaid balance, a $500 charge will apply plus the addition of all collection costs.  Returned check fee is $30 + bank charges.

Limitations & Disclaimer
Mobile MacWiz strives to satisfy all our customers.  We are Apple-certified to properly design, install and support Mac OS X and Mac OS X Server systems.  We however cannot guarantee that we can solve all computer problems.  Any service provided by Mobile MacWiz or it's agents is without expressed and/or implied warranties. If not otherwise specified in writing, the due compensation for our work is independent of the success as perceived or realized by the customer. The services rendered by Mobile MacWiz and it's agents are best-effort only. Mobile MacWiz and it's agents will not be held liable for accidental damage, loss of data, or consequential losses.  Customers are responsible for backing up their data.  

Acceptance of Terms
By using any of the services provided by Mobile MacWiz, including the information found on this site, you agree to our terms of service.  By making an appointment for service, you agree to have read and understood the terms of service and associated cost.

All persons, businesses, and other entities that send any unsolicited commercial email to any email address containing “mobilemacwiz.com” voluntarily enter a contract with Mobile MacWiz LLC and agree to be bound by the terms of the contract and “No Spam Policy” as described herein.

1. Unless Mobile MacWiz LLC or someone else with an email address including “mobilemacwiz.com” has specifically opted in to receive commercial email from you, you understand and agree that neither Mobile MacWiz LLC nor anyone else with an email address including “mobilemacwiz.com” has ever requested any commercial communication from you, and that any commercial email you send that includes “mobilemacwiz.com” in the To, Cc, or Bcc fields that fits these criteria is against the express wishes of the recipient(s).
2. As consideration for reading your unsolicited commercial email, you agree that any email you send which advertises or promotes any product, service, or Internet destination shall be subject to a $25,000.00 fee for reading and responding appropriately.  The fee may be paid in advance at PayPal, or Mobile MacWiz LLC will remit an invoice.
3. You accept responsibility for any affiliates or marketing agents who promote any product, service, or Internet destination on your behalf.
4. Concealing your identity increases the fee by $10,000.00 to compensate for the effort to track down the sender.
5. You may not sell, barter, or give away to any other party any email addresses containing the domain name “mobilemacwiz.com.”  Violation of this clause subjects you to liquidated damages of $10,000.00 or ten (10) times the amount of money you made selling the address(es), whichever is greater.
6. You agree that California Business & Professions Code §17529.5 is not pre-empted by the Federal CAN-SPAM Act, 15 U.S.C. § 7701 et seq.
7. In the event that any suit or action is instituted to enforce any provision in this contract, Mobile MacWiz LLC shall be entitled to all costs and expenses of maintaining such suit or action, including reasonable attorneys’ fees.
8. This contract shall inure to the benefit of and be binding upon the parties hereto and their respective heirs, successors, assigns, administrators, executors and other legal representatives.
9. Any action in respect of or concerning this contract shall be litigated solely in California and both parties consent to jurisdiction in California. This contract shall be governed by, construed and enforced in accordance with the laws of the State of California.
10. Sending email to or copying to or blind copying to any email address containing the domain name “mobilemacwiz.com,” or similar actions by your affiliates/agents, constitutes voluntary acceptance of these terms.

Mobile MacWiz reserves the right to revise and append these terms without notice.

Copyright (c) 2004-2018 Mobile MacWiz LLC. All rights reserved.
Mobile MacWiz, P.O. Box 1069, Old Chelsea Station, New York, NY 10011 USA